Privacy Policy

1. Who we are

This website is owned and operated by Scentarium Perfumery LLP ("Scentarium", "we", "us"). This policy explains what personal data we collect when you use scentarium.in, why we collect it, and how you can control it.

2. Information we collect

When you browse or shop with us, we may collect:

• Name, email address, and shipping address you provide at checkout or sign-up
• Order history and cart contents
• Reviews, wishlist items, and messages you submit (feedback, bulk enquiries)
• Basic technical data (browser type, device) needed to run the site

3. How we use it

• To process and deliver your orders
• To respond to enquiries, feedback, and reviews
• To show your saved wishlist and order history
• To improve the site and our product range

We do not sell your personal data to third parties, and we do not run third-party advertising trackers on this site.

4. Where your data is stored

Order, review, and account data is stored securely with Supabase, our database provider, with access restrictions in place. Some preferences (like your cart) are stored locally in your browser and are not shared with us until checkout.

5. Third parties we share data with

We share only what's necessary with: our payment gateway (to process payment), and our courier/shipping partner (to deliver your order). We do not share your data for marketing purposes without your consent.

6. Your rights

You can ask us to access, correct, or delete your personal data at any time by writing to help.thescentarium.in@gmail.com. We will respond within a reasonable timeframe.

7. Cookies

We use minimal, essential cookies/local storage only to keep your cart and login session working. We do not use tracking cookies for advertising.

8. Changes to this policy

We may update this policy from time to time. The "last updated" date above will reflect the most recent revision.

9. Contact us

For any privacy questions, write to help.thescentarium.in@gmail.com.