LEGAL
Privacy Policy
Last updated: September 2026
1. Information We Collect
We collect information you provide directly, such as when you create an account, place an order, or contact us. This includes your name, email, phone number, shipping address, and payment information. We also automatically collect certain information about your device and how you interact with our website, including IP address, browser type, and pages visited.
2. How We Use Your Information
We use your information to process orders, send transactional emails, improve our website, personalize your experience, and communicate about products and promotions (with your consent). We may also use aggregated data for analytics and business purposes.
3. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security of your data.
4. Third-Party Services
We work with third-party service providers including payment processors (Cashfree), email services (Brevo), and hosting providers (Supabase, Netlify). These providers are contractually obligated to use your information only as necessary to provide services to us.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie settings in your browser preferences. Some cookies are essential for website functionality.
6. Your Rights
You have the right to access, correct, or delete your personal information. You can opt-out of promotional communications at any time. For privacy-related requests, contact us at contact@scentarium.in.
7. Children's Privacy
Our website is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete such information and terminate the child's account.
8. International Data Transfer
Your information may be transferred to, stored in, and processed in countries other than your country of residence. By using our website, you consent to such transfers.
9. Policy Changes
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or by posting the updated policy on our website.
10. Contact Us
For privacy concerns or inquiries, please contact our Privacy Officer at contact@scentarium.in or through our contact page.